Changed Your Mind? We've Got You.
We want you to feel confident shopping with us — that's why returns and exchanges are simple and hassle-free.
Return & Exchange Window You have 7 days from the date of delivery to request a return or exchange.
What qualifies:
- Item is unused, unworn, and unwashed
- Original tags and packaging are intact
- Note: lingerie and intimate items can only be returned/exchanged if damaged, defective, or incorrect (for hygiene reasons)
How to start a return or exchange:
- Message us at [your email/phone/WhatsApp] with your order number and reason
- We'll confirm eligibility and guide you through the next steps
- Send the item back to us (or arrange pickup, if available in your area)
- Once received and checked, we'll process your refund, store credit, or replacement
Wrong size? No problem. Check our [Size Guide] before ordering, or message us your measurements and we'll help you pick the right fit — this can save you a return trip altogether.
