Privacy Policy

At Maviq Collections, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, browse our products, or place an order with us.

By using our website and services, you agree to the practices described in this Privacy Policy.


Information We Collect

When you shop with Maviq Collections, we may collect the following information:

Personal Details

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address

Order Information

  • Products purchased
  • Order history
  • Exchange or return details
  • Payment and transaction information

Website Usage Information

  • Device information
  • Browser details
  • Website activity and interactions

This information helps us provide a better shopping experience and improve our services. Pasted markdown


How We Use Your Information

We use your information for the following purposes:

  • To process and deliver your orders
  • To confirm orders through call or WhatsApp
  • To provide customer support
  • To manage returns and exchanges
  • To improve our website, products, and services
  • To send updates, offers, and promotional messages (if you choose to receive them)

Your information helps us provide smooth order processing and a personalized shopping experience. Pasted markdown


Payment Information

Payments made through our website are processed securely through trusted payment providers.

Maviq Collections does not store your complete payment card details. Payment information is handled securely according to the policies of the payment service providers we use.


Cookies and Website Tracking

Our website may use cookies and similar technologies to improve website performance, remember customer preferences, and understand how visitors use our website.

You can manage cookie preferences through your browser settings.


Sharing Your Information

We only share customer information when necessary to provide our services, such as:

  • Courier and delivery partners
  • Payment service providers
  • Website and technology providers
  • Customer support services

We do not sell or misuse your personal information.

Information may also be shared when required by law or to protect our business and customers. Pasted markdown


Order & Customer Communication

To provide better service, we may contact you through:

  • Phone calls
  • WhatsApp messages
  • Email

This may include order confirmation, delivery updates, support messages, and important service information.


Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure.

However, no online system can guarantee complete security, and customers should avoid sharing sensitive information through unsecured channels. Pasted markdown


Your Rights

You may request:

  • Access to your personal information
  • Correction of incorrect information
  • Removal of your personal information where applicable
  • Updates to your communication preferences

For any request, please contact our customer support team. Pasted markdown


Third-Party Links

Our website may contain links to third-party websites or services. Maviq Collections is not responsible for the privacy practices or content of external websites.

We recommend reviewing their privacy policies before sharing personal information. Pasted markdown


Changes to This Privacy Policy

Maviq Collections may update this Privacy Policy from time to time to reflect changes in our services, business practices, or legal requirements.

Any updates will be posted on this page.


Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Maviq Collections
Email: maviqcollections@gmail.com
WhatsApp: +92 339 4012676

Address:
5th Floor, Haris Plaza, Westeria Road, Al-Ghurair Giga, Main GT Road, Islamabad, Pakistan