At Maviq Collections, we want you to have a smooth and confident shopping experience. If you receive a damaged, defective, or incorrect product, our team is here to assist you with the return or exchange process.
Products may be eligible for return or exchange under the following conditions:
For hygiene and safety reasons, the following items cannot be returned or exchanged:
If you receive a damaged, defective, or incorrect product, please contact Maviq Collections within 7 days of delivery.
After verification, our customer support team will guide you through the exchange process.
Exchange requests are accepted after approval from our customer support team.
Exchange approval depends on:
Currently, Maviq Collections does not provide cash refunds for change-of-mind purchases.
Refunds may only be considered in exceptional cases after review and approval by our team.
Return or exchange shipping charges may apply depending on the reason for the request.
If the issue is caused by Maviq Collections, such as receiving a wrong or defective product, we will assist you accordingly.
To request a return or exchange, please contact us with the following details:
For return and exchange requests:
Email:maviqcollections@gmail.com
WhatsApp:+92 339 4012676
We are always happy to assist you with your order-related queries.
